With nearly 20 million pages of documents to process per year—including large volumes of unstructured records sent via fax—medical equipment provider Apria needed to overhaul its approach to data extraction.
Manually sifting through documents, finding the relevant information, and entering it into the appropriate systems was causing problems for Apria, including:
Misuse of personnel
Slow processing
Errors
By adopting OCR+ and interactive document review from Notable Systems, Apria has been able to realize impressive benefits, including:
200,000 fewer hours per year spent on order entry and pre-authorization
Improved sales cycle efficiency for more than $800 million worth of annual sales
Greater accuracy across 2 million orders
Apria has been so pleased with the success of Notable’s intelligent automation solution that the company is looking for more ways to leverage this technology to drive its business forward, delivering a better experience for staff and customers alike.
Download the case study to learn more about Apria and the robotic process automation solutions for the healthcare industry that revolutionized its approach to data extraction.